Japan’s Robot-Operated Hotel Leaves Everyone in Awe

by operator

Tired of dealing with those sluggish, foolish, and unkind hotel personnel? How about a hotel that offers opportunity for minimal interaction with the ‘individuals’ operating the hotel? Because in the Henn Na Hotel in Japan, there aren’t any!

henn na hotel japan reception robots

Referred to as the ‘Bizarre Hotel’ by locals, the Henn Na Hotel opened in 2016 in the town of Sasebo is staffed practically entirely by robots of varying shapes and sizes and serving numerous diverse purposes in the immense property.

henn na hotel japan robot waiter

From an English speaking dinosaur welcoming you at the reception to Wall-E aiding you in the room as your personal concierge, everything in the hotel is operated by machines. Even the check-in procedure, bellhop service, waitstaff, and the cloakroom is automated and managed by machines.

But how do things like check-in and room access function? Well, ‘intelligently’, we’d say! The screen at the reception captures and registers a digital image of the guest’s face during check-in, which is then used to grant access to rooms instead of traditional keys. However, the reception will also provide you card keys upon request in case you prefer to keep it discreet!

henn na hotel japan room concierge

Some of the most fascinating things for children here will be the drones carrying miniature containers of welcome snacks, and the ‘Tuly’, a small robot in each room that will serve as your personal concierge and inform you about things like the weather for the following day when questioned. It will even switch off the lights when commanded. Impressive, isn’t it?

If you’re wondering what happens in the event of an emergency, you need not worry. Humans do intervene when it is absolutely necessary. According to the hotel’s website, there are a few human staff members who are available on-call 24X7 and who will assist guests in the event of an emergency.

The prices for a Double Room start from approximately INR 4,750/-. Interested in staying at this robot operated hotel in Japan? Let us know in the comments below.

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